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Paul G. Huck
Alternative Dispute Resolution Services

My goal is simply to help you solve problems and enable you to plan for the future.


Workplace Articles

Workplace Mediation Articles


Do Not Let Your CEO Even Read This!

(8/18/17)Martin Brink

This Editorial is about corporate mediation, and that is not always CEO stuff. The question is raised whether your CEO is open to this corporate mediation stuff.

Negotiation - Part 6

(8/17/17)Pete Desrochers

Exploders make up the second category of difficult people; but they are totally opposite from the Snipers we looked at before.

Increased Complexity of Commercial Disputes Requires a New Approach

(7/28/17)Robert Bergman, Jonathan Ewing

The cost of commercial litigation continues to rise, as a highly politicized world produces pervasive economic and policy uncertainty.

How Yes/And Defuses Workplace Conflict

(7/21/17)Lorraine Segal

Many conflicts at work and everywhere expand and linger because people believe there is only one right answer or one way to see or do things.

Let It Go? You're Kidding!

(7/14/17)Maria Simpson

One of the most conflict-ridden situations is that moment when our emotions take over our ability to respond thoughtfully, especially to a disagreement with a colleague.

Mediating Disputes for Effective Healthcare Relationship Firefighting

(6/30/17)Michael Toebe

The practice of healthcare is demanding and stressful. Conflicts materialize in most human interactions and the medical field is no different. Actually, it might be expected. Yet there is a solution.

The New SHRM Competency Guidelines

(6/23/17)John Ford

Should HR professionals mediate internal workplace disputes?

Comparative Data on Mediation Websites: Most Visited and Most Linked

(6/13/17)Jim Melamed

According to Alexa.com, Mediate.com is most visited and most linked mediation website.

On Being Bullied—reflections, lessons, and gratitude 8 years later

(5/22/17)Lorraine Segal

When I was in the middle of horrific, workplace experiences, I did whatever I could to protect myself from the worst effects of bullying and mobbing.

Toxic School Environments Make Teachers Sick

(5/22/17)Jacqueline Burnett-Brown

Is your workplace a toxic environment? If there is more than one person per week out sick in your department, chances are it is.

The Art and Science of Summarization in Mediation

(5/15/17)Diane Cohen

There is often nothing more important to a successful mediation than insightful summarization of the parties’ perspectives.

The Conflict Skilled Organization

(5/09/17)Lynne Eisaguirre

What is the common denominator in most organizational conflict? The leaders have not spent enough time and energy thinking about culture —that invisible glue that holds organizations together and determines organizational effectiveness.

Consumer Redress and “The New Handshake”

(4/28/17)F. Peter Phillips

For many years, a tempest has surrounded public policy approaches to consumer protection, largely implicating three utterly inapt legal constructs.

BBB Complaints Against Mediation.com

(4/27/17)Jim Melamed

At Mediate.com, we receive multiple complaints each week about another company, Mediation.com. These detailed reports from BBB are instructive as to how this other company operates.

Bullying in the Workplace: How to Respond Effectively

(4/14/17)Alan Sharland

This article explores the concept of bullying in the workplace and how to respond to it more effectively.

The Uncertainty of Taxes—Positively Reframing a Difficult Workplace Communication

(4/14/17)Lorraine Segal

A wonderful benefit of learning conflict resolution skills is using them to positively reframe my own challenging communications

10 Excuses Bosses Give Not To Bring in a Mediator

(4/14/17)Katherine Graham

Following up from our recent article on “10 excuses bosses give not to bring in a mediator”, here is an infographic illustrating the 10 top justifications senior managers give for not “bringing in the mediators” to resolve a conflict in their organisation. How many have you heard?

What Can Mediators Do To Help Parties Overcome Their Biases?

(4/07/17)Catherine Brys

This article discusses some of the perception and cognitive biases relevant to conflict as well as the interaction between biases and conflict.

The Sun, the Wind, and Positive Change in the Workplace

(4/03/17)Lorraine Segal

In the classic folk tale, the Sun and the Wind each believe they are more powerful.

The Conflict Calculator: Estimating the costs of conflict in a workplace team

(3/01/17)Mark Baril

This article discusses a tool for measuring the cost of workplace conflict, as well as the considerations that factored in to developing that tool.

Seven Steps for Effective Problem Solving in the Workplace

(2/28/17)Tim Hicks

Problem-solving and decision-making. Ask anyone in the workplace if these activities are part of their day and they answer 'Yes!' But how many of us have had training in problem-solving?

The Best Kept Secret of Successful Leaders

(2/24/17)Jason Dykstra

The moment Erin walked through the doors of her workplace, she made a beeline towards her office. She greeted a few people, even exchanged a few “how’s it going?” pleasantries.

Can We Call a Truce? Ten Tips for Negotiating Workplace Conflicts

(2/21/17)Jeffrey Krivis

Whether two employees are fighting or a disgruntled client is on the verge of leaving, you—yes, you—can step in and help solve the problem. Here are some tricks of the trade.

The Zen of the Gym (part2)–What I’ve learned about workplace conflict resolution at the gym

(1/20/17)Lorraine Segal

Rather than trying to micromanage and control when I got to use the weight machines or a bench, I wanted serenity and harmony instead of getting my way at others’ expense.

Supremes Grant Cert on NLRB Challenge to Class Waiver

(1/20/17)F. Peter Phillips

As has been widely reported, the Supreme Court has granted certiorari to review three conflicting decisions among the circuits on the enforceability of an employer’s unilaterally promulgated waiver of employees’ right to participate in collective redress.

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